Have you ever gone somewhere, maybe a retail store or a restaurant, and had excellent customer service.  How did you feel afterward?  Did it make you want to go back?  Did it make you tell your friends?  Have you ever had such a good experience you felt it would be a disservice to not go to the manager and tell them how great it was?  This may have happened to you a few times, but probably not more than you can count on your fingers and toes.
Now on the other hand, how many times have you gone somewhere and felt like you were a burden to the person trying to sell you something?  Have you ever tried to contact a company you or your business are a current customer of and had people not return your calls or your emails?  How does that make you feel?  Did it make you want to cancel your subscription, or never return to the store?  Did it make you tell your friends?  Chances are these bad customer service instances have happened to you way more often than a good ones.

Obviously, there are many things to consider when entering into a big purchase for your company.  Cost, functionality, and ease of use are among big decisions to make when choosing the right inventory management or WMS for your company, but what about the intangibles?  What about the little things?  What about the experience that makes you refer the company to others?  What about answers to your questions quickly, and customer service that is actually service.
We know how hard it is to attract new customers.  With that in mind, we want to make sure we are your warehouse and inventory management system for life.  The only way we know how to guarantee we keep our customers is to go beyond what you expect of customer service.  If you are currently in the market for a cloud based inventory management that can integrate with your accounting packages such as Quickbooks, SalesForce, or SAP, or can be used as a stand alone application, we have good news for you.  SERVICE IS BACK! Other companies my look like they have similar products, but our technology and customer service put us on the Top Shelf!

Have you ever gone somewhere, maybe a retail store or a restaurant, and had excellent customer service. How did you feel afterward? Did it make you want to go back? Did it make you tell your friends? Have you ever had such a good experience you felt it would be a disservice to not go to the manager and tell them how great it was? This may have happened to you a few times, but probably not more than you can count on your fingers and toes.

Now on the other hand, how many times have you gone somewhere and felt like you were a burden to the person trying to sell you something? Have you ever tried to contact a company you or your business are a current customer of and had people not return your calls or your emails? How does that make you feel? Did it make you want to cancel your subscription, or never return to the store? Did it make you tell your friends? Chances are these bad customer service instances have happened to you way more often than a good ones.

Obviously, there are many things to consider when entering into a big purchase for your company. Cost, functionality, and ease of use are among big decisions to make when choosing the right inventory management or WMS for your company, but what about the intangibles? What about the little things? What about the experience that makes you refer the company to others? What about answers to your questions quickly, and customer service that is actually service.

We know how hard it is to attract new customers. With that in mind, we want to make sure we are your warehouse and inventory management system for life. The only way we know how to guarantee we keep our customers is to go beyond what you expect of customer service. If you are currently in the market for a cloud based inventory management that can integrate with your accounting packages such as Quickbooks, SalesForce, or SAP, or can be used as a stand alone application, we have good news for you. SERVICE IS BACK! Other companies my look like they have similar products, but our technology and customer service put us on the Top Shelf!

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Let us show you how topShelf Cloud-Based Inventory Management Software can help you streamline processes, increase inventory visibility and accuracy while increasing your revenue.

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